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Privacy Policy

Privacy Policy for SuperJeweler.com
Last Updated: January 1, 2024

SuperJeweler.com, INC and Hansa USA LLC, doing business as SuperJeweler.com (“SuperJeweler,” “we,” “our,” or “us”), respect your privacy and are committed to protecting it through compliance with this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, SuperJeweler.com, or communicate with us.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SuperJeweler.com, INC / Hansa USA LLC
62 West 45th Street, 2nd Floor, New York, NY 10036 USA
Phone: 877-888-0175
Email: europrivacy@superjeweler.com

1. Information We Collect

We may collect various types of information from and about you, including:

a. Personal Information
  • Name, address, email address, phone number, payment details, and purchase history.
  • Any information you provide when filling out forms, registering for an account, or contacting customer service.
b. Non-Personal Information
  • IP address, browser type, operating system, device type, and browsing patterns.
  • Cookies and other tracking technologies to enhance your experience and improve website functionality.
2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment, shipping, and returns.
  • Provide customer service and respond to inquiries.
  • Send promotional emails, newsletters, and marketing communications (you may opt-out at any time).
  • Improve our website, products, and services through analytics and feedback.
  • Prevent fraudulent transactions and ensure security.
3. How We Share Your Information

We do not sell your personal information. We may share your information in the following ways:

  • Service Providers: With trusted third-party vendors who assist in operating our website, processing payments, or delivering orders.
  • Legal Obligations: When required by law or to protect our rights, privacy, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve user experience, analyze traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no online data transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request copies of your personal information.
  • Correct or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us at europrivacy@superjeweler.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

SuperJeweler.com does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. International Users

By using our website, you consent to the transfer, processing, and storage of your information in the United States, which may have different privacy laws than your jurisdiction.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised accordingly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out to us:

SuperJeweler.com, INC / Hansa USA LLC
62 West 45th Street, 2nd Floor, New York, NY 10036 USA
Phone: 877-888-0175
Email: europrivacy@superjeweler.com