EVERYWHERE
Free Shipping Methods
| United States | |||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| $0.01 - $479.00 | Free USPS |
Includes tracking Delivers on Saturday |
2-5 business days |
| $479.01 - $5,000 | Free Two Day FedEx |
Includes tracking Delivers on Saturday |
2-3 business days |
| $5,000.01 + | Free Overnight FedEx |
Includes tracking Signature required |
1 business day, depending on location |
|
FedEx Two Day $12.99 |
2 -3 business days | ||
|
FedEx Overnight $19.99 |
1 -2 business days depending on location | ||
| You may expedite shipping on orders from USPS to FedEx. |
| * Street Addresses Only. APO and PO Box ship by United States Postal Service |
Shipments to Canada – Duties & Taxes Paid For All
Orders Over $50(Orders must be placed in CAD) |
|||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| $0.01 - $98.99 | Free Global Mail via Epost Global or USPS |
Does not include tracking (or is very limited, no delivery confirmation) | 8–15 business days |
| $99 + |
Free (carrier varies) Generally Epost Global |
Includes tracking and delivery confirmation | 4–8 business days, depending on location |
| Upgrade to FedEx International for $49.99. Applies to orders up to $750 | 3-5 business days | ||
| FedEx International - FREE for orders $750+ | 3-5 business days | ||
| You may expedite shipping on orders that are being sent via Global Mail (free standard) to FedEx International. While the expected shipping time for free shipping is 8-15 days, shipping may be as long as 1 month. |
| Replacement claims may only be made after 30 days from the shipping date. |
Shipments to United Kingdom – Duties & Taxes Paid
For All Orders Over
£29.00(Orders must be placed in GBP) |
|||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| £0.01 - £28.99 | Free Global Mail via Epost Global or USPS |
Does not include tracking (or is very limited, no delivery confirmation) | 8–15 business days |
| £29.00 + |
Free (carrier varies) Generally Epost Global |
Includes tracking and delivery confirmation | 4-10 business days, depending on location |
| Upgrade to FedEx International for £49.99. Applies to orders up to £750 | 3-5 business days | ||
| FedEx International - FREE for orders £750+ | 3-5 business days | ||
| You may expedite shipping on orders that are being sent via Global Mail (free standard) to FedEx International. While the expected shipping time for free shipping is 8-15 days, shipping may be as long as 1.5 months. |
| Replacement claims may only be made after 45 days from the shipping date. |
Shipments to Australia – Duties & Taxes Paid For
All Orders Over $50(Orders must be placed in AUD) |
|||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| $0.01 - $98.99 | Free Global Mail via Epost Global or USPS |
Does not include tracking (or is very limited, no delivery confirmation) | 15-30 business days |
| $99 + |
Free (carrier varies) Generally Epost Global |
Includes tracking and delivery confirmation | 8-15 business days, depending on location |
| Upgrade to Fedex International for $49.99. Applies to orders up to $750 | 3-5 business days | ||
| FedEx International - FREE for orders $750+ | 3-5 business days | ||
| You may expedite shipping on orders that are being sent via Global Mail (free standard) to FedEx International. While the expected shipping time for free shipping is 15-30 days, shipping may be as long as 1.5 months. |
| Replacement claims may only be made after 60 days from the shipping date. |
Shipments to New Zealand – Duties & Taxes Paid
For All Orders Over
$50(Orders must be placed in NZD) |
|||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| $0.01 - $98.99 | Free Global Mail via Epost Global or USPS |
Does not include tracking (or is very limited, no delivery confirmation) | 15-30 business days |
| $99 + |
Free (carrier varies) Generally Epost Global |
Includes tracking and delivery confirmation | 4–8 business days, depending on location |
| Upgrade to FedEx International for $49.99. Applies to orders up to $750 | 3-5 business days | ||
| FedEx International - FREE for orders $750+ | 3-5 business days | ||
| You may expedite shipping on orders that are being sent via Global Mail (free standard) to FedEx International. While expected shipping time for free shipping is 8-15 days, shipping may be as long as 1.5 months. |
| Replacement claims may only be made after 60 days from the shipping date |
Shipments to France (France’s customs department require that the packages must be cleared by a local broker in France. It will be customer’s responsibility to hire a local customs broker and clear the customs for their packages) |
|||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| €0.01 - €28.99 | Free Global Mail via Epost Global or USPS |
Does not include tracking (or is very limited, no delivery confirmation) | 8–15 business days |
| €29.00 + |
Free (carrier varies) Generally Epost Global |
Includes tracking and delivery confirmation | 4–10 business days, depending on location |
| Upgrade to FedEx International for €49.99. Applies to orders up to €750 | 3-5 business days | ||
| FedEx International - FREE for orders €750+ | 3-5 business days | ||
| You may expedite shipping on orders that are being sent via Global Mail (free standard) to FedEx International. While expected shipping time for free shipping is 8-15 days, shipping may be as long as 1 month. |
| Replacement claims may only be made after 60 days from the shipping date. |
| Rest of the World – Countries not Above | |||
| Order value | Carrier | Notes | Estimated Transit Time |
|---|---|---|---|
| $0.01 - $98.99 | Free Global Mail via Epost Global or USPS |
Does not include tracking (or is very limited, no delivery confirmation) | 15-30 business days |
| $99 - $299.98 | Free Epost Global | Limited Tracking | 10-20 business days |
| Upgrade to FedEx International for $49.99. Applies to orders up to $299.98 | 3-5 business days | ||
| FedEx International - FREE for orders $299.99+ | 3-5 business days | ||
| You may expedite shipping on orders that are being sent via Global Mail (free standard) to FedEx International. While expected shipping time for free shipping is 15-30 days, shipping may be as long as 2 months. |
| Replacement claims may only be made after 60 days from the shipping date. |
Shipping Details
Business Hours
Superjeweler.com ships five days per week, Monday -
Friday. Orders received after 2pm on Friday will be processed on the
following Monday. Orders that do not require production time are
typically shipped within 48 hours of confirmation of payment and many
the same day of order. If you need for your order to be shipped
immediately, please contact SuperJeweler Customer Service at (877)
888-0175 and we will be glad to help!
Production Time
Much of our fine jewelry is made-to-order and may
require several days of production time. Please note that the estimated
ship date is listed on the item detail page. Please consider production
time when you are purchasing gifts that are time sensitive.
Customs: Customs Duties and
Taxes
Please note all international shipments may be subject
to duties and taxes at the recipient's expense.
Insurance
SuperJeweler.com strongly suggests that you take our
low-cost insurance option starting at $4.99 USD. For this small amount,
your jewelry order is covered for loss or damage during the shipping
process.
| Order Value | Insurance Fee |
|---|---|
| $0.00 - $99.99 | $4.99 |
| $100.00 – $499.99 | $7.99 |
| $500.00 –$999.99 | $9.99 |
| $1000.00 – $1999.99 | $19.99 |
| $2000.00 – $4999.99 | $29.99 |
| $5000 and UP | $49.99 |
Packaging
Rest assured that all orders are sent without pricing
included on the packing slip. We do not provide gift wrapping, but all
of our items do come ready for gift presentation in a quality jewelry
gift box provided at no additional charge. Single items up to $199.99
come packaged in our signature blue padded jewelry gift boxes. Items
$200 and over come packaged in a luxury keepsake jewelry gift box. For
more details, see our Jewelry Gift Boxes page.
Flexibility
Because diamond rings and other jewelry are often given
for engagement or another special occasion, we will be extremely
flexible to help you create a wonderful surprise. We can expedite your
delivery for a fast-approaching special occasion, or we can ship your
order to an address other than your home to help you maintain your
surprise.
And please don't hesitate to contact us for any special requests.
